How to troubleshoot SentrySafe keypad issues?

Troubleshooting SentrySafe keypad issues typically involves checking the power source and ensuring there is no debris obstructing the keypad. If your keypad is unresponsive, the first action is to replace the batteries as they may be dead. Also, inspect the keypad for any dirt or moisture that could affect its functionality. If you recently spilled something on the keypad, carefully dry it and wait before trying again. A common issue occurs when users try to enter their code but it doesn’t register; this may often be just a battery issue. Pro tip: Keep the keypad clean and dry, using a soft cloth for maintenance. Consider that if the keypad remains dysfunctional after replacing the batteries, it may be necessary to contact customer support for repairs.