Why is my Jackery Explorer 240D not charging?

💡 Key Takeaways

Expert Answer

If your Jackery Explorer 240D is not charging, it could be due to several reasons, such as a faulty cable, a defective power source, or an issue with the battery itself. First, check to ensure that the charging cable is properly connected and undamaged. Additionally, try using a different power outlet or rechecking your solar panel setup. If the device still doesn't charge, it may require a reset or servicing. For instance, if you notice the LED indicators not lighting up during charging, this indicates a problem. A pro tip is to keep your connections clean and inspect them regularly for wear. However, if the problem persists, it may be best to contact customer support for assistance.

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