What if my Jackery Explorer 240D overheats?

If your Jackery Explorer 240D overheats, it’s crucial to stop using it immediately and allow it to cool down. Overheating can occur due to excessive usage, poor ventilation, or charging in high temperatures. The unit is designed with safety features that automatically shut off when it gets too hot, preventing damage.

Many users have experienced this issue, especially when using it in direct sunlight or while charging. For example, if you’re using your Jackery in a tent during a hot day, the internal temperature could rise quickly.

PRO TIP: Always use the device in a well-ventilated area and avoid exposing it to extreme heat to ensure longevity.

However, if you notice repeated overheating issues despite taking precautions, it might indicate a deeper problem, and you should contact Jackery support for assistance.