Why is my ECOFLOW RIVER 2 not charging?

If your ECOFLOW RIVER 2 is not charging, it may be due to several factors. First, check the power source; if you're using a wall outlet, ensure that it is functioning properly. Sometimes, the charging cable may not be connected securely, or it might be damaged. If the unit is still not charging, it could indicate a deeper issue like a faulty battery or internal circuitry problems.

In many cases, users find that simply reseating the cable or switching outlets resolves the issue. Make sure to use the original charging cable provided with the RIVER 2 as third-party cables can sometimes cause compatibility issues.

If these steps don’t work, it’s advisable to reset the device by turning it off and back on again, and then attempting to charge it once more. For example, sometimes the battery management system may need to reset for optimal performance.

PRO TIP: Always store your unit in a cool, dry place to prevent overheating, which can affect charging.

However, if your unit is still under warranty and you're experiencing consistent charging issues after troubleshooting, it’s best to contact ECOFLOW customer service for repair or replacement options.